Refund and Withdrawal Policy
Effective date: July 7, 2026
TalkingCurve (the "Company") sets the standards for withdrawal of subscription and refunds as follows, in accordance with the Act on the Consumer Protection in Electronic Commerce.
1. Withdrawal Period
This policy applies to payments for paid Plans (time packs). Trial practice time granted free of charge at signup involves no payment, so it is not subject to refund or withdrawal.
Users may withdraw their subscription within 7 days of the Plan payment date. However, under Article 17(2) of the Act on the Consumer Protection in Electronic Commerce and related laws, withdrawal may be restricted for practice time that has already been used and for digital content whose provision has begun.
2. How to Withdraw Your Subscription
You can request withdrawal by emailing customer support (support@talkingcurve.com). Please include the payer's details and payment history (order number, payment date, etc.). The Company will process the request without delay after receiving it.
3. Refund Rules and Timing
Unused practice time (Plan) is refunded to the original payment method, and the refund is processed according to PayPal's settlement cycle (which may take several business days).
For partial use, the amount corresponding to the practice time already used is deducted and the remainder is refunded. Refunds are calculated at the Plan price at the time of payment.
4. Cases Where Refunds Are Restricted
Refunds may be restricted in the following cases: practice time that has already been used, practice time granted free of charge through signup trials, promotions or events, practice time obtained or used by improper means, and cases where relevant laws restrict withdrawal of subscription.